Terms & Conditions

The below mentioned Terms and conditions are unequivocally accepted by you the moment you place an order. You are therefore expected to read the same before placing an order.


Any person above the age of 18 years may become a customer of Nalli Jewellers and a person below the age of 18 years is not competent to use this web site or place an order.


By completing and submitting an electronic order form, you shall only be making an offer to purchase goods, which only after being accepted by us, will transform into a binding contract. Orders will be despatched only after we obtain an authorisation from your payment card issuer. We shall not be saddled with any liability if there is a delay or if the transaction is not authorised.


After placing an order:

It is mandatory that you shall have an active email account:

Order confirmation shall be made through an email in case of items where the payment is immediate. This email shall confirm the order placed and shall be mutually binding.

In case of jewellery which can be ordered only by enquiry, you shall receive a mail confirming the availability of goods ordered along with other details and the details you may have requested. Upon receiving your confirmation we shall send you the formal order confirmation email in completion of the contract.Prices shown in the website are in Indian Rupees (INR) and payment is accepted in Indian Rupees only. Prices do not include VAT (Value Added Tax) or any other taxes. Packing and delivery costs will be added to the total price of your goods at the time of checking out. All taxes shall be extra and shall be levied as applicable from time to time.

All import taxes, duties and levies shall be paid by you separately.

Orders are rejected/cancelled if:

Your payment is not authorised by your payment card issuer.

Price and/or details of the goods stated on our website are not correct.

Order has been cancelled in accordance with the instructions given in our Cancellation Policy

We have rejected the order.


Refunds are permitted only if you satisfy all the conditions given below:

Products should be returned within 7 days of receiving it.

There should be no signs of wear or the product should not have been engraved, altered, resized.

Products have to reach us without any damage during transit. Products should be properly packaged and insured.

Refunds shall be subject to deductions including the shipping charges and bank transaction charges from the Invoice Value. The remaining amount will be refunded to the same credit/debit card, which was used for the payment.

The customer agrees not to dispute the decision made by Nalli Jewellers and accept Nalli Jewellers decision regarding the returns policy.

Cancellation Policy:

Cancellation of Orders are valid only if they are made within 7 days of order confirmation. The procedure to cancel an order is as follows:

Send an email with the Order Id in the subject line ex : Nalli -(Order id) - Order Cancellation.

Subject to confirmation of cancellation, the refund shall be effected, after deducting 3% from the total amount, to the same card which was used for the payment.

Orders cannot be cancelled if the status of the order is shown as 'Despatched' or if the product has been dispatched.

The customer shall not dispute the decision made by Nalli Jewellers and shall abide by Nalli Jewellers decision as final in regards to the cancellation.

While every effort is made to ensure that the goods exibited on our website are currently available at the stated price, However, we cannot guarantee that this will always be the case. If goods you have ordered are unavailable and if you desire you will be notified as soon as possible on its availability.

Your payment card will be debited for your order on the day we send you the formal order confirmation.

Shipping Policy:

An approximate delivery time will be stated in the formal order confirmation email. The delivery date shall be provided as soon as your order is ready for dispatch, subject to Force Majeure.

Alternatively, "My Accounts" section shall show the present status of your order

You agree, understand and confirm that the credit card details provided by you for availing of services on www.nallijewellers.com will be correct and accurate. Further the said information shall be protected by us as required under the governing data protection laws and shall not be shared by www.nallijewellers.com with any of the third parties unless summoned by law, regulation or court order. www.nallijewellers.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the burden to 'prove otherwise' shall be exclusively on you.

Fraudulent/Declined Transactions

www.nallijewellers.com reserves the right to recover the cost of goods, collection charges, litigation costs and lawyer’s fees from persons using the site fraudulently.

www.nallijewellers.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms & Conditions.


You agree to defend, indemnify and hold harmless www.nallijewellers.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to www.nallijewellers.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Intellectual Property:

All intellectual which may be displayed on our website, which may or may not belong to us, including trademarks, designs belong to its respective owners and the same is acknowledged by Nalli Jewellers.


All communications shall be done electronically. You consent to receive communications from us electronically. We may communicate with you by email or by posting notices on the site. You agree that you are bound by all agreements, notices, disclosures, postings on the website and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Site Security:

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,

Accessing data not intended for you or logging onto a server or an account which you are not authorized to access

Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization

Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, "flooding," "spamming," "mailbombing" or "crashing

Sending unsolicited email, including promotions and/or advertising of products or services or

Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting Violations of system or network security may result in civil or criminal liability. www.nallijewellers.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available from www.nallijewellers.com this site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Dispute Resolution and Jurisdiction:

All disputes arising from and out of this contract shall be subject to the jurisdiction of compentant Courts of Chennai, Tamil Nadu State, India.